Dial Patterns

When a call is logged the outside number (caller ID or dialed number) and the inbound direct dial number can be tagged against the call. The numbers that are logged may not contain all the digits expected or show extra digits that are not required.

• For outbound calls the dialed number may contain LCR (least cost routing) digits if this is used by the customer.
• For outbound calls the number may not have the local area code dialed if this was not dialed when the call was made.
• For inbound calls the direct dial number may only contain the last 4 or 6 digits depending on how many digits that the line provider sends. The missing digits can be prefixed to each call

See the Dial Plan section for details.