Introduction

Communication Server is a Microsoft Windows © software application that connects to the telephone system lines and extension and records the conversation that happen. This server can link into the PBX system to provide extra meta-data to attach to these calls, for example the extension number of outside number. The software maintains a Microsoft SQL© database and can be configured using a browser and automatically maintains sync with the PBX as programming changes are made.

The objective was to design a server application that is simple to install and configure and maintains a low cost of ownership for the end user.