The section provides all the configuration for setting up recording methods and selecting which devices (trunks or extensions) on the telephone system should be recorded. In a multi-server environment, each server with the recording role will need to have it's recording configuration set.
Configuration | Description |
---|---|
Recording General | This contains generic recording settings that effect all recording sources/devices including; recording file paths, volume adjustment levels and encryption details. |
Recording Sources | Configuration of how calls will be recorded including any PBX specific settings. |
Recorded Devices | Configuration of which devices are to be recorded. |