• Notice
• What's New
  • Known Issues
• Introduction
  • Requirements
    • Mitel MiVoice Office 250 Requirements
      • Mitel MiVoice Office 250 PBX Configuration
      • Mitel MiVoice Office 250 PBX Device Import
    • Mitel MiVoice Business (MCD/3300) Requirements
      • Mitel MiVoice Business (MCD/3300) PBX Configuration
      • Mitel MiVoice Business (MCD/3300) PBX Device Import
      • Mitel Secure Recording Connector (SRC)
    • Mitel MiVoice Office 400 Requirements
  • Installation
  • Post Installation
  • User Management and Security
  • Best Security Practice
• Dashboard
  • Site Dashboard
  • Server Dashboard
• Recordings
  • Recordings Grid
  • Exporting Recordings
  • Date Range
  • Business Unit Filters
  • Saved Filters
    • Wildcards
  • Additional Filters
• Reporting
• Folders
• Tasks
  • Creating Tasks
  • Managing Tasks
• Features
  • Contact Directories
    • Managing Directories
    • Searching Directories
  • Call Scoring
    • Score Sheets
      • Add & Edit Score Sheet
      • Add & Edit Score Sheet Section
      • Assigning Score Sheet Questions
    • Questions
    • Scoring Categories
    • Response Groups
  • Call Categorization
    • Add & Edit Call Category
  • Business Units
    • Creating Business Units
    • Business Units and Active Directory
    • Editing Business Units
    • Moving Business Units
    • Deleting Business Units
    • Unassigned Users Business Unit
    • Deleted Users Business Unit
  • Users
    • User Auto-Creation
    • Manually Creating Users
    • Editing Users
    • Deleting Users
  • Workflow
    • Creating Workflows
    • Workflow Filters
  • Compliance
    • Pause / Resume
      • DTMF Pause & Resume
      • Client Settings
        • Windows Desktop
        • Web Browser Plugin
          • Microsoft Internet Explorer
          • Firefox
    • Recording Deletion
    • GDPR
    • PCI Compliance
    • MIFID II
• Configuration
  • Site Settings
    • Site License
    • Phone Systems
      • Add & Edit Phone System
      • Device Configuration
    • Recording Rules
      • Add & Edit Recording Rule
    • Exclusion List
    • Inclusion List
    • Dial Plan
    • Custom Tags
    • Email & SMTP
    • Database Maintenance
    • Security
      • Security Policy
      • User Roles
        • Access Scope
        • Access Filters
          • Add & Edit Access Filter
        • Security Profiles
    • Network Shares
  • Servers Settings
    • General
      • License
      • Logging
      • Watchdog
    • Recording
      • Recording General
      • Encryption & Authentication
      • Recording Sources
        • Recorded Devices
        • Voice Card
          • Configuration
            • E1 Voice Card Configuration
            • T1 Voice Card Configuration
            • BRI Voice Card Configuration
            • Analogue Voice Card Configuration
            • Multi-card Configuration
          • E1 & T1 Interfaces
            • E1 & T1 PCIe Format
            • E1 & T1 PCIx Format
            • E1 Voice Card Configuration
          • Digital Extension Interfaces
            • Digital Extension PCIe Format
            • Digital Extension PCIx Format
            • Digital Extension Connection
            • Digital Extension Voice Card Configuration
            • Digital Extension Cabling
          • Basic Rate (BRI) Interfaces
            • BRI PCIe Format
            • BRI PCIx Format
            • BRI Connection
            • BRI Voice Card Configuration
            • BRI Cabling
          • Analogue Interfaces
            • Analogue PCIx Format
            • Analogue Connection
            • Analogue Voice Card Configuration
        • Mitel SRC Interfaces
          • Mitel MBG Link
          • Mitel MBG Registration
          • Mitel Recorded Devices
        • IP Recording
          • SIP/IP RTP
          • Mirror Ports
          • Packet Filters
          • Addresses
      • Recording File Formats
    • Call Archiving
      • Archive Locations
      • Network Archive Storage
    • Website
• My Settings
• How To's
  • Backup the SQL Server Databases
  • Installing SQL Server Reporting Services
  • SMTP Configuration for GMail
  • SMTP Configuration for Office365
  • Enabling HTTPS
• Mitel
  • Mitel MiContact Center Office